Sports / Casino
This policy tells you exactly what data 778go collects when you open an account, how we use it and what choices you have. Access to 778go depends on local law and is available only where local law permits.
When you create an account on 778go, we collect the information you provide during registration — your name, contact details and account credentials. When you fund your account through InstaPay, PESONet or Bank Transfer, our payment processor handles that transaction data under its own security standards; we receive only a confirmation record, not your full banking credentials. We also collect session data — device type, browser activity and pages visited — to keep your account accessible across the devices you already use. This session data helps us serve the right content to your screen, whether you are on a phone or a desktop. We do not sell your personal data to third parties. Data is held for as long as your account remains active and for the period required under applicable law. If you close your account, we retain only what we are legally required to keep, then delete the rest. The policy applies to accounts registered in eligible regions where local law allows access to 778go. If you are unsure whether you are in an eligible region, check the account registration page for the access conditions shown there.
Payment confirmation data only — your full account credentials stay with your bank or e-wallet provider, not with us.
Settlement records are held for the period required by law and then removed from active storage.
We receive a transaction reference from your bank. We do not store your full account number.
Device and browsing activity is logged to keep your account consistent across your phone, tablet and desktop.
Not every part of your 778go experience falls under this policy in the same way. Understanding the scope helps you know where to direct a question — whether it is about your account record, a payment, site content or a third-party service you reached from our pages.
Data you submit when opening or updating your 778go account — registration fields, login activity and account-verification steps — falls fully within this policy. You can request a review or correction of this data at any time.
Payment activity processed through InstaPay, PESONet or Bank Transfer is handled jointly: the transaction itself is governed by your payment provider's terms, while the confirmation record we receive is covered here.
Game titles, odds displays and lobby content are served to you based on your region and account status. Browsing this content generates session data, which this policy covers. Game results are determined by the relevant studio or provider independently.
Links or services that take you outside 778go — including payment gateways and studio platforms — operate under their own privacy terms. We are not responsible for data practices on those external services.
You have practical choices over your data. You can ask us to show you what personal information we hold against your account — the request goes through our support channel and we aim to respond within the period required by applicable law. If any detail is wrong — a name spelling, a contact address — you can correct it directly in your account settings or by contacting support with the corrected information. If you want to raise a concern about how your data is used, our privacy contact path is separate from general account support so your question reaches the right team. Account closure requests are also handled through support; once processed, we delete personal data beyond what we are legally required to retain. None of these rights cost anything to exercise. The steps are the same whether you access 778go on a phone or a desktop browser.
Submit a data-access request through our support channel. We will provide a summary of the personal information held on your account, within the period set by applicable law.
Outdated or incorrect details — contact number, email address — can be updated in your account settings. For changes that need verification, contact support directly.
Questions specifically about data handling go to our privacy contact. Use the email address shown in the Support section of this page so your query is routed correctly.
Close your account through support. After closure we delete personal data that is not required for legal or financial record-keeping, then confirm the deletion to you.
If you have a question about your data, a correction to make or a concern about how your information is handled, the contact paths below connect you to the right team. General account questions and privacy requests are kept separate so neither gets delayed by the other.
Send data-access, correction or deletion requests to our privacy contact address. Check the Contact page on 778go for the current address — we keep it there rather than in a static document that may not update.
For account-level questions — wallet records, transaction history, login issues — use the live support channel accessible from your account dashboard after login.
The Help Centre on 778go carries answers to common questions about data, cookies and account security. It is the first place to check before submitting a formal request.
We apply security measures to your account data in storage and in transit. Cookies on 778go are used to keep your session active and to remember your account preferences — not to track activity across unrelated websites. You can manage cookie settings through your browser at any time; doing so may affect how the lobby loads on your device. Data retention follows a straightforward rule: active account data is kept while your account is open; payment confirmation records are held for the legally required period; everything else is deleted after closure. If this policy changes materially, we will update the version date at the top of this page and, where the change affects your rights, notify you through your registered contact detail.
Information you submit — registration fields, account updates, payment confirmations — travels over an encrypted connection. The padlock indicator in your browser reflects this protection on every account page.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use cookies to build advertising profiles. Browser settings let you control or clear cookies at any time.
Account data lives in active storage while your account is open. Payment records are retained for the period required by applicable law. Non-essential data is removed after account closure is confirmed.
Any change that affects your data rights is communicated via your registered email before it takes effect. The current version date is shown at the top of this policy page — check it if you return after a long absence.
The questions below cover what we hear most from account holders about data, cookies, access rights and how to reach us. If your question is not here, the Help Centre and privacy contact path are both open.
We collect the information you enter during registration — name, email, contact number and account credentials. When you transact via InstaPay, PESONet or Bank Transfer, we receive only a confirmation reference, not your full financial credentials.
We do not sell your personal data. We share only what is necessary with payment processors handling your transactions and with service providers who run parts of our platform infrastructure, and only under data-handling agreements.
Submit a data-access request through our privacy contact email. We will return a summary of the personal data on your account within the timeframe required by applicable law. There is no fee for this request.
Yes. Straightforward updates — email address, contact number — can be made in your account settings after login. Changes that require identity verification should be sent to our support channel with the corrected details attached.
After your closure request is processed, we delete personal data that is not required for legal or financial record-keeping. Payment confirmation records are kept for the legally required period, then removed. We confirm deletion to your registered contact.
Cookies keep your session active and remember lobby preferences. They are not used for cross-site advertising. You can manage or clear cookies through your browser settings; note that disabling session cookies may require you to log in again on each visit.